•The unit was not clean. Although the main surfaces were clean there was much evidence of the unit being shoddily cleaned and badly maintained. n•There is grime in most corners of the unitn•The cottage is very dark. The tiny windows do not let in nearly enough light into the rooms.n•There is no door between the bedroom and bathroom. It isn’t missing, it was never installed. One can see right into the bathroom from the bedroom thus offering very little privacy someone using the toiletn•The fridge door hangs at an angle and doesn’t close properlyn•The fan (desk fan) was dirty with a build up of grimen•The water bottle in the fridge looked ancient and was missing a lidn•The mini-oven/stove combination was grimyn•The shower corners had lots of mildew;the rack on which the shower door slides was filthyn•The maid did not clean the unit on the second day of our stay, although she did clean other units. I reported this to the owner;promised to send her but she